Marketing copy updates for the puppetlabs organization README

profile/README.md

@@ -4,44 +4,42 @@
 
 <img align="right" src="https://raw.githubusercontent.com/puppetlabs/.github/main/profile/github-metrics.svg" alt="Metrics" width="400">
 
-At Puppet, open source software is in our DNA. From the earliest days of Facter to the latest version of Bolt, we’ve always been firm believers in the power of open source. We have a supportive, active community of thousands of people just like you who are making Puppet better — and making IT a better place to work.
-
+Perforce Puppet empowers users to automate and manage IT infrastructure, making complex systems more secure and reliable everywhere your infrastructure lives. Trusted by over forty thousand users worldwide, Puppet’s open source and commercial tools help you strengthen security, stay compliant, and simplify day-to-day operations.
 
 ### 🎪 An interconnected community
 
-You can get involved in the [Puppet community](https://puppet.com/community/) by connecting at events, getting or giving help in any of our many channels, sharing modules on the Forge, contributing code, docs, or any of your valuable insights--and many other ways, too! However you decide to jump in, we know you’ll learn a lot and enjoy meeting the smart, friendly people who make up the Puppet community. Maybe you'll even fall in with our good friends at [🦊 Vox Pupuli](https://voxpupuli.org)!
+You can get involved in the [Puppet community](https://puppet.com/community/) by connecting at events, getting or giving help in any of our many channels, sharing modules on the Forge, contributing code to puppetlabs modules, or any of your valuable insights--and many other ways, too! However you decide to jump in, we know you’ll learn a lot and enjoy meeting the smart, friendly people who make up the Puppet community.
+
+- 💬 [Chat on Slack](https://slack.puppet.com)
+- 🎫 [Submit Support Tickets:](https://portal.perforce.com)
+- 👩‍💻 [Customer Forums](https://portal.perforce.com/s/group/0F9PA000000085d0AA/puppet-product-discussion)
+- 🗣️ [Ask on Reddit](https://www.reddit.com/r/Puppet/)
+- 🛠️ [Find and Share Modules on the Forge](https://forge.puppet.com)
+- 🎙 [User News and Tutorials](https://dev.to/puppet)
+- 📰 [Puppet RSS Feed from dev.to](https://dev.to/feed/tag/puppet)
+- 🐘 [Follow on Social](https://fosstodon.org/@puppet)
 
-- 💬 https://puppetcommunity.slack.com
-- 🎫 https://tickets.puppet.com
-- 🛠️ https://forge.puppet.com
-- 🦊 https://voxpupuli.org
-- 🎙 https://dev.to/puppet
-- 🐘 https://fosstodon.org/@puppet
-- 👩‍💻 https://github.com/puppetlabs/community/discussions
-- 📰 https://dev.to/feed/tag/puppet
 
-Don't forget that all participation is governed by our [Code of conduct](https://pup.pt/conduct).
+Don't forget that all participation is governed by our [Code of conduct](https://www.puppet.com/community/community-guidelines).
 
-### 🎁 Contributing to the ecosystem
+### 🎁 Contributing to the module ecosystem
 
-Community contributions are awesome and part of the way that we make sure that our tools continue to solve your problems. We want to keep it as easy as possible to participate and make contributions. There are a few guidelines that we need contributors to follow so that we can have a chance of keeping on top of things, of course!
+Community contributions to puppetlabs modules are awesome and part of the way that we make sure that our tools continue to solve your problems. We want to keep it as easy as possible to participate and make contributions. There are a few guidelines that we need contributors to follow so that we can have a chance of keeping on top of things, of course!
 
-Most of our projects will use our standard [contribution guidelines](https://github.com/puppetlabs/.github/blob/main/CONTRIBUTING.md), but you should check individual repositories for a more specific guide before submitting a PR.
+Most of our module projects will use our standard [contribution guidelines](https://github.com/puppetlabs/.github/blob/main/CONTRIBUTING.md), but you should check individual repositories for a more specific guide before submitting a PR.
 
 ### 🎟️ Reporting issues
 
-We have moved exclusively to GitHub Issues for reporting problems with any of our products. For open source products, you'll simply use their corresponding repositories. Some of the most common ones:
-  * [Puppet](https://github.com/puppetlabs/puppet)
-  * [Bolt](https://github.com/puppetlabs/bolt)
-  * [Facter](https://github.com/puppetlabs/facter)
-  * [PuppetDB](https://github.com/puppetlabs/puppetdb)
-  * [Puppet Server](https://github.com/puppetlabs/puppetserver)
+For customers, we have moved exclusively to official product support channels for reporting problems. For open source modules, you can continue to use GitHub issues in their corresponding repositories:
+  * [Customer Support Portal](https://portal.perforce.com)
+      * This applies for Puppet Core, Puppet Enterprise, and Puppet Enterprise Advanced users
   * [Puppet Modules](https://github.com/search?q=topic%3Amodule+org%3Apuppetlabs+fork%3Atrue&type=Repositories) (take note of the support status)
 
-Some products, like Puppet Enterprise itself, are developed internally. These now have corresponding GitHub repositories that are currently only used for issue reporting.
-  * [Puppet Forge](https://github.com/puppetlabs/forge_issues)
+For free-tier users on commercial products, like Puppet Core and Puppet Enterprise, these now have corresponding GitHub repositories that can be used by community and partners to report issues.
+  * [Puppet Core](https://github.com/puppetlabs/core_issues)
   * [Puppet Enterprise](https://github.com/puppetlabs/puppet-enterprise_issues)
-  * [CEM Modules](https://github.com/puppetlabs/cem_issues)
+  * [SCE Modules](https://github.com/puppetlabs/sce_issues)
+  * [Puppet Forge](https://github.com/puppetlabs/forge_issues)
   * [Puppet Documentation](https://github.com/puppetlabs/puppet-docs)
 
 ### 💻 Wanna come work with us?