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amitrubin10/README.md

Hi, I'm Amit Rubin 👋

ERP & AI Operations Lead — I bridge the gap between business operations and technology. 19+ years at Hashavshevet (Wizsoft) leading AI product development, complex ERP projects, QA operations, and service processes — while building real tools on the side.

What I Do

  • AI Product Management — Led development of an organizational AI chatbot (H-BOT) from spec to production, including NLP training, knowledge base, and conversation flows. Result: 25% reduction in service calls
  • Project Leadership — Managed complex ERP integrations and data migrations end-to-end, including a workflow automation that saved a major client 250 work hours per year
  • Operations & QA — Built and managed Tier 2 escalation processes, wrote test scenarios for 3 parallel systems, and resolved complex production issues via SQL
  • Building — When I see a problem, I build the solution. See below.

Projects

Project What it does Stack
Bot Analytics Pipeline AI-powered analytics pipeline for customer service chatbot monitoring — 5 specialized agents, topic classification, QA analysis, executive dashboard HTML, AI Agents, Claude Code
Verifix Showcase Full-stack building maintenance system — breakdown calls, SLA tracking, asset management, multi-building support. Built for Israel Ports Company Next.js, PostgreSQL, Prisma, Railway
VB Building Manager HOA financial management system — bank statement import, tenant payment tracking, expense categorization, forecasting HTML, Chart.js, SheetJS
Verifit Fitness & nutrition PWA — personalized meal plans, workout tracking, macro calculation, body progress monitoring JavaScript, PWA

Skills

Product & Operations     ERP Systems · AI Product · Process Improvement · KPI Definition
                         Backlog Management · Cross-team Coordination · Escalation Management

Technical                SQL · Python (scripts) · GitHub · Power BI · Excel (Power Query)
                         Prompt Engineering · No-Code/Low-Code · AI Tools

AI & Automation          NLP/LLM (applied) · Chatbot Training · Claude Code
                         Workflow Automation · Analytics Pipelines

Currently Looking For

A role with real ownership, influence, and a management path — Operations Management, Product Operations, Product Owner, Service Management, or Team Lead. Open to opportunities across Israel.

📍 Jerusalem, Israel  |  💼 LinkedIn  |  📧 amitrubin60@gmail.com

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  1. bot-analytics-pipeline bot-analytics-pipeline Public

    AI-powered analytics pipeline — 5 modular agents that transform raw service data into interactive management dashboards with topic classification, QA analysis, and weekly trend tracking

    HTML

  2. verifit verifit Public

    AI-powered fitness & nutrition PWA — personalized meal plans, workout tracking, macro calculation, and body progress monitoring

    JavaScript

  3. verifix-showcase verifix-showcase Public

    Full-stack building maintenance system — breakdown calls, preventive maintenance, SLA tracking, asset management, and multi-building support. Built with Next.js, PostgreSQL, and Railway.