|
| 1 | +import { |
| 2 | + ConversationActivitySenderTypeEnum, |
| 3 | + ConversationActivityTypeEnum, |
| 4 | + ConversationStatusEnum, |
| 5 | +} from '@novu/dal'; |
| 6 | +import { testServer } from '@novu/testing'; |
| 7 | +import { expect } from 'chai'; |
| 8 | +import sinon from 'sinon'; |
| 9 | +import { BridgeExecutorService, BridgeExecutorParams } from '../services/bridge-executor.service'; |
| 10 | +import { ChatSdkService } from '../services/chat-sdk.service'; |
| 11 | +import { |
| 12 | + setupAgentTestContext, |
| 13 | + seedConversation, |
| 14 | + conversationRepository, |
| 15 | + activityRepository, |
| 16 | + AgentTestContext, |
| 17 | +} from './helpers/agent-test-setup'; |
| 18 | + |
| 19 | +describe('Agent Reply - /agents/:agentId/reply #novu-v2', () => { |
| 20 | + let ctx: AgentTestContext; |
| 21 | + let bridgeCalls: BridgeExecutorParams[]; |
| 22 | + |
| 23 | + before(() => { |
| 24 | + process.env.IS_CONVERSATIONAL_AGENTS_ENABLED = 'true'; |
| 25 | + }); |
| 26 | + |
| 27 | + beforeEach(async () => { |
| 28 | + ctx = await setupAgentTestContext(); |
| 29 | + |
| 30 | + bridgeCalls = []; |
| 31 | + const bridgeExecutor = testServer.getService(BridgeExecutorService); |
| 32 | + sinon.stub(bridgeExecutor, 'execute').callsFake(async (params: BridgeExecutorParams) => { |
| 33 | + bridgeCalls.push(params); |
| 34 | + }); |
| 35 | + |
| 36 | + const chatSdkService = testServer.getService(ChatSdkService); |
| 37 | + sinon.stub(chatSdkService, 'postToConversation').resolves(); |
| 38 | + }); |
| 39 | + |
| 40 | + function postReply(body: Record<string, unknown>) { |
| 41 | + return ctx.session.testAgent |
| 42 | + .post(`/v1/agents/${ctx.agentIdentifier}/reply`) |
| 43 | + .send(body); |
| 44 | + } |
| 45 | + |
| 46 | + describe('Delivery and persistence', () => { |
| 47 | + it('should persist agent reply activity and increment messageCount', async () => { |
| 48 | + const conversationId = await seedConversation(ctx); |
| 49 | + const convBefore = await conversationRepository.findOne( |
| 50 | + { _id: conversationId, _environmentId: ctx.session.environment._id }, |
| 51 | + '*' |
| 52 | + ); |
| 53 | + const countBefore = convBefore!.messageCount; |
| 54 | + |
| 55 | + const res = await postReply({ |
| 56 | + conversationId, |
| 57 | + integrationIdentifier: ctx.integrationIdentifier, |
| 58 | + reply: { text: 'Hello from agent' }, |
| 59 | + }); |
| 60 | + |
| 61 | + expect(res.status).to.equal(200); |
| 62 | + expect(res.body.data.status).to.equal('ok'); |
| 63 | + |
| 64 | + const convAfter = await conversationRepository.findOne( |
| 65 | + { _id: conversationId, _environmentId: ctx.session.environment._id }, |
| 66 | + '*' |
| 67 | + ); |
| 68 | + expect(convAfter!.messageCount).to.equal(countBefore + 1); |
| 69 | + expect(convAfter!.lastMessagePreview).to.equal('Hello from agent'); |
| 70 | + |
| 71 | + const activities = await activityRepository.findByConversation( |
| 72 | + ctx.session.environment._id, |
| 73 | + conversationId |
| 74 | + ); |
| 75 | + const agentActivity = activities.find( |
| 76 | + (a) => a.senderType === ConversationActivitySenderTypeEnum.AGENT && a.type === ConversationActivityTypeEnum.MESSAGE |
| 77 | + ); |
| 78 | + expect(agentActivity).to.exist; |
| 79 | + expect(agentActivity!.content).to.equal('Hello from agent'); |
| 80 | + }); |
| 81 | + |
| 82 | + it('should persist update activity and return early without executing resolve', async () => { |
| 83 | + const conversationId = await seedConversation(ctx); |
| 84 | + |
| 85 | + const res = await postReply({ |
| 86 | + conversationId, |
| 87 | + integrationIdentifier: ctx.integrationIdentifier, |
| 88 | + update: { text: 'Processing...' }, |
| 89 | + resolve: { summary: 'Should be ignored' }, |
| 90 | + }); |
| 91 | + |
| 92 | + expect(res.status).to.equal(200); |
| 93 | + expect(res.body.data.status).to.equal('update_sent'); |
| 94 | + |
| 95 | + const activities = await activityRepository.findByConversation( |
| 96 | + ctx.session.environment._id, |
| 97 | + conversationId |
| 98 | + ); |
| 99 | + const updateActivity = activities.find((a) => a.type === ConversationActivityTypeEnum.UPDATE); |
| 100 | + expect(updateActivity).to.exist; |
| 101 | + expect(updateActivity!.content).to.equal('Processing...'); |
| 102 | + |
| 103 | + const conversation = await conversationRepository.findOne( |
| 104 | + { _id: conversationId, _environmentId: ctx.session.environment._id }, |
| 105 | + '*' |
| 106 | + ); |
| 107 | + expect(conversation!.status).to.equal(ConversationStatusEnum.ACTIVE); |
| 108 | + }); |
| 109 | + |
| 110 | + it('should reject when both reply and update are provided', async () => { |
| 111 | + const conversationId = await seedConversation(ctx); |
| 112 | + |
| 113 | + const res = await postReply({ |
| 114 | + conversationId, |
| 115 | + integrationIdentifier: ctx.integrationIdentifier, |
| 116 | + reply: { text: 'a' }, |
| 117 | + update: { text: 'b' }, |
| 118 | + }); |
| 119 | + |
| 120 | + expect(res.status).to.equal(400); |
| 121 | + }); |
| 122 | + |
| 123 | + it('should return 400 when conversation has no serialized thread', async () => { |
| 124 | + const conversationId = await seedConversation(ctx, { withSerializedThread: false }); |
| 125 | + |
| 126 | + const res = await postReply({ |
| 127 | + conversationId, |
| 128 | + integrationIdentifier: ctx.integrationIdentifier, |
| 129 | + reply: { text: 'Should fail' }, |
| 130 | + }); |
| 131 | + |
| 132 | + expect(res.status).to.equal(400); |
| 133 | + }); |
| 134 | + }); |
| 135 | + |
| 136 | + describe('Signals (metadata)', () => { |
| 137 | + it('should merge metadata signals into conversation.metadata and persist signal activity', async () => { |
| 138 | + const conversationId = await seedConversation(ctx); |
| 139 | + |
| 140 | + const res = await postReply({ |
| 141 | + conversationId, |
| 142 | + integrationIdentifier: ctx.integrationIdentifier, |
| 143 | + signals: [{ type: 'metadata', key: 'sentiment', value: 'positive' }], |
| 144 | + }); |
| 145 | + |
| 146 | + expect(res.status).to.equal(200); |
| 147 | + expect(res.body.data.status).to.equal('ok'); |
| 148 | + |
| 149 | + const conversation = await conversationRepository.findOne( |
| 150 | + { _id: conversationId, _environmentId: ctx.session.environment._id }, |
| 151 | + '*' |
| 152 | + ); |
| 153 | + expect(conversation!.metadata).to.have.property('sentiment', 'positive'); |
| 154 | + |
| 155 | + const activities = await activityRepository.findByConversation( |
| 156 | + ctx.session.environment._id, |
| 157 | + conversationId |
| 158 | + ); |
| 159 | + const signalActivity = activities.find( |
| 160 | + (a) => |
| 161 | + a.type === ConversationActivityTypeEnum.SIGNAL && |
| 162 | + a.senderType === ConversationActivitySenderTypeEnum.SYSTEM |
| 163 | + ); |
| 164 | + expect(signalActivity).to.exist; |
| 165 | + expect(signalActivity!.signalData).to.exist; |
| 166 | + expect(signalActivity!.signalData!.type).to.equal('metadata'); |
| 167 | + }); |
| 168 | + |
| 169 | + it('should reject when cumulative metadata exceeds 64KB', async () => { |
| 170 | + const bigValue = 'x'.repeat(60_000); |
| 171 | + const conversationId = await seedConversation(ctx, { |
| 172 | + metadata: { existingBigKey: bigValue }, |
| 173 | + }); |
| 174 | + |
| 175 | + const res = await postReply({ |
| 176 | + conversationId, |
| 177 | + integrationIdentifier: ctx.integrationIdentifier, |
| 178 | + signals: [{ type: 'metadata', key: 'overflow', value: 'x'.repeat(6_000) }], |
| 179 | + }); |
| 180 | + |
| 181 | + expect(res.status).to.equal(400); |
| 182 | + }); |
| 183 | + }); |
| 184 | + |
| 185 | + describe('Resolve', () => { |
| 186 | + it('should resolve conversation and fire onResolve bridge callback', async () => { |
| 187 | + const conversationId = await seedConversation(ctx); |
| 188 | + |
| 189 | + const res = await postReply({ |
| 190 | + conversationId, |
| 191 | + integrationIdentifier: ctx.integrationIdentifier, |
| 192 | + resolve: { summary: 'Issue fixed' }, |
| 193 | + }); |
| 194 | + |
| 195 | + expect(res.status).to.equal(200); |
| 196 | + expect(res.body.data.status).to.equal('ok'); |
| 197 | + |
| 198 | + const conversation = await conversationRepository.findOne( |
| 199 | + { _id: conversationId, _environmentId: ctx.session.environment._id }, |
| 200 | + '*' |
| 201 | + ); |
| 202 | + expect(conversation!.status).to.equal(ConversationStatusEnum.RESOLVED); |
| 203 | + |
| 204 | + const activities = await activityRepository.findByConversation( |
| 205 | + ctx.session.environment._id, |
| 206 | + conversationId |
| 207 | + ); |
| 208 | + const resolveActivity = activities.find( |
| 209 | + (a) => a.type === ConversationActivityTypeEnum.SIGNAL && a.signalData?.type === 'resolve' |
| 210 | + ); |
| 211 | + expect(resolveActivity).to.exist; |
| 212 | + expect(resolveActivity!.content).to.contain('Issue fixed'); |
| 213 | + |
| 214 | + // onResolve bridge call is fire-and-forget; give it a moment |
| 215 | + await new Promise((resolve) => setTimeout(resolve, 100)); |
| 216 | + |
| 217 | + expect(bridgeCalls.length).to.be.gte(1); |
| 218 | + const resolveCall = bridgeCalls.find((c) => c.event === 'onResolve'); |
| 219 | + expect(resolveCall).to.exist; |
| 220 | + }); |
| 221 | + |
| 222 | + it('should handle reply + signals + resolve in a single request', async () => { |
| 223 | + const conversationId = await seedConversation(ctx); |
| 224 | + const convBefore = await conversationRepository.findOne( |
| 225 | + { _id: conversationId, _environmentId: ctx.session.environment._id }, |
| 226 | + '*' |
| 227 | + ); |
| 228 | + |
| 229 | + const res = await postReply({ |
| 230 | + conversationId, |
| 231 | + integrationIdentifier: ctx.integrationIdentifier, |
| 232 | + reply: { text: 'Here is your answer' }, |
| 233 | + signals: [{ type: 'metadata', key: 'resolved_by', value: 'bot' }], |
| 234 | + resolve: { summary: 'Answered' }, |
| 235 | + }); |
| 236 | + |
| 237 | + expect(res.status).to.equal(200); |
| 238 | + expect(res.body.data.status).to.equal('ok'); |
| 239 | + |
| 240 | + const convAfter = await conversationRepository.findOne( |
| 241 | + { _id: conversationId, _environmentId: ctx.session.environment._id }, |
| 242 | + '*' |
| 243 | + ); |
| 244 | + expect(convAfter!.messageCount).to.equal(convBefore!.messageCount + 1); |
| 245 | + expect(convAfter!.metadata).to.have.property('resolved_by', 'bot'); |
| 246 | + expect(convAfter!.status).to.equal(ConversationStatusEnum.RESOLVED); |
| 247 | + |
| 248 | + const activities = await activityRepository.findByConversation( |
| 249 | + ctx.session.environment._id, |
| 250 | + conversationId |
| 251 | + ); |
| 252 | + |
| 253 | + const messageActivity = activities.find( |
| 254 | + (a) => a.type === ConversationActivityTypeEnum.MESSAGE && a.senderType === ConversationActivitySenderTypeEnum.AGENT |
| 255 | + ); |
| 256 | + expect(messageActivity).to.exist; |
| 257 | + expect(messageActivity!.content).to.equal('Here is your answer'); |
| 258 | + |
| 259 | + const metadataActivity = activities.find( |
| 260 | + (a) => a.type === ConversationActivityTypeEnum.SIGNAL && a.signalData?.type === 'metadata' |
| 261 | + ); |
| 262 | + expect(metadataActivity).to.exist; |
| 263 | + |
| 264 | + const resolveActivity = activities.find( |
| 265 | + (a) => a.type === ConversationActivityTypeEnum.SIGNAL && a.signalData?.type === 'resolve' |
| 266 | + ); |
| 267 | + expect(resolveActivity).to.exist; |
| 268 | + }); |
| 269 | + }); |
| 270 | +}); |
0 commit comments