Steps to reproduce
- Open the Mail app
- Try opening certain email folders (like inbox)
Expected behavior
Display all messages in the folder
Actual behavior
No emails shown but a "Could not open folder" message is being displayed
Mail app version
5.11.3
Nextcloud version
33.0.8.2
Mailserver or service
No response
Operating system
mutliple Linux Distros and WIndows 10/11 with Chromium and Firefox
PHP engine version
Other
Nextcloud memory caching
No response
Web server
None
Database
MySQL
Additional info
I think it could be related to formatting/specialties of certain emails.
The folders can load if the certain emails are excluded for example by searching of keywords or adjusting the date range.
It seems to effect most emails by one sender but also multiple other emails and I haven't seen a clear pattern yet.
All emails work fine when I use Thunderbird to access my email account. So it doesn't seem to be an issue with the mail server.
I isolated one email that breaks things and that is not too much of a privacy issue and will attach it here.
Any other good steps I can take to help debugging?
PHP 8.4.12
Steps to reproduce
Expected behavior
Display all messages in the folder
Actual behavior
No emails shown but a "Could not open folder" message is being displayed
Mail app version
5.11.3
Nextcloud version
33.0.8.2
Mailserver or service
No response
Operating system
mutliple Linux Distros and WIndows 10/11 with Chromium and Firefox
PHP engine version
Other
Nextcloud memory caching
No response
Web server
None
Database
MySQL
Additional info
I think it could be related to formatting/specialties of certain emails.
The folders can load if the certain emails are excluded for example by searching of keywords or adjusting the date range.
It seems to effect most emails by one sender but also multiple other emails and I haven't seen a clear pattern yet.
All emails work fine when I use Thunderbird to access my email account. So it doesn't seem to be an issue with the mail server.
I isolated one email that breaks things and that is not too much of a privacy issue and will attach it here.
Any other good steps I can take to help debugging?
PHP 8.4.12