diff --git a/templates/components/helpdesk_forms/service_catalog_item.html.twig b/templates/components/helpdesk_forms/service_catalog_item.html.twig
index 7581ef4b688..a57a0db872c 100644
--- a/templates/components/helpdesk_forms/service_catalog_item.html.twig
+++ b/templates/components/helpdesk_forms/service_catalog_item.html.twig
@@ -66,7 +66,8 @@
                         {% endif %}
                     </div>
                     <div
-                        class="text-secondary remove-last-tinymce-margin"
+                        class="text-secondary remove-last-tinymce-margin overflow-hidden"
+                        style="max-height: 300px"
                         data-testid="service-catalog-description"
                     >
                         {{ item.getServiceCatalogItemDescription()|safe_html }}
diff --git a/templates/components/helpdesk_forms/service_catalog_items.html.twig b/templates/components/helpdesk_forms/service_catalog_items.html.twig
index 0f92a9dbef9..de602d26fa2 100644
--- a/templates/components/helpdesk_forms/service_catalog_items.html.twig
+++ b/templates/components/helpdesk_forms/service_catalog_items.html.twig
@@ -55,7 +55,7 @@
                             <h2 id="{{ unique_dom_id }}" class="mb-0 fs-2">
                                 {{ item.getServiceCatalogItemTitle() }}
                             </h2>
-                            <div class="card-subtitle ms-2 remove-last-tinymce-margin">
+                            <div class="card-subtitle ms-2 remove-last-tinymce-margin overflow-hidden" style="max-height: 300px">
                                 {{ item.getServiceCatalogItemDescription()|safe_html }}
                             </div>
                         </div>
diff --git a/templates/components/helpdesk_forms/service_catalog_nested_item.html.twig b/templates/components/helpdesk_forms/service_catalog_nested_item.html.twig
index 4681dc367c8..450dc6e4444 100644
--- a/templates/components/helpdesk_forms/service_catalog_nested_item.html.twig
+++ b/templates/components/helpdesk_forms/service_catalog_nested_item.html.twig
@@ -59,7 +59,7 @@
                     >
                         {{ child.getServiceCatalogItemTitle() }}
                     </h2>
-                    <div class="text-secondary remove-last-tinymce-margin">
+                    <div class="text-secondary remove-last-tinymce-margin overflow-hidden" style="max-height: 300px">
                         {{ child.getServiceCatalogItemDescription()|safe_html }}
                     </div>
                 </div>