Hack4Good-Idea-Submission/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_52a67579c3b432104b9c1c84e4013101.xml at main · ServiceNowDevProgram/Hack4Good-Idea-Submission · GitHub

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
<?xml version="1.0" encoding="UTF-8"?><record_update table="x_snc_hack4good_0_hack4good_proposal">
    <x_snc_hack4good_0_hack4good_proposal action="INSERT_OR_UPDATE">
        <focus_area>sustainability</focus_area>
        <notes/>
        <participation>yes</participation>
        <potential_impact><![CDATA[<p><strong>RecycleNow</strong> — a smart recycling initiative that allows customers to <strong>return plastic covers and packaging at nearby grocery stores</strong> for responsible recycling.</p>
<p><strong>How it works:</strong></p>
<ul><li>
<p>&#x1f6d2; <strong>Drop &amp; Earn:</strong> Customers bring used plastic covers to partner stores (e.g., Walmart) and scan a <strong>QR code</strong> to record the drop.</p>
</li><li>
<p>♻️ <strong>Smart Tracking:</strong> The system logs the weight or count of plastic returned and updates user rewards.</p>
</li><li>
<p>&#x1f4ac; <strong>Community Awareness:</strong> Mobile notifications and gamified leaderboards encourage regular recycling.</p>
</li><li>
<p>&#x1f4ca; <strong>Impact Dashboard:</strong> Displays how much plastic each store or community has diverted from landfills.</p>
</li></ul>]]></potential_impact>
        <problem_statement>Plastic bags and packaging materials are used daily but rarely recycled properly. Most end up in landfills or oceans, causing long-term pollution. While grocery stores like Walmart or Target have recycling bins, many customers don’t know about or use them consistently.</problem_statement>
        <project_name>RecycleNow</project_name>
        <solution_proposal><![CDATA[<h2><strong>How do you envision the ideal solution to this  problem?</strong></h2>
<p> </p>
<h3>Which ServiceNow products or capabilities would be used?</h3>
<p></p><ul><li>
<p><strong>Service Catalog:</strong> Users schedule drop-offs or view nearby collection points.</p>
</li><li>
<p><strong>Flow Designer &#43; IntegrationHub:</strong> Automates QR code tracking and connects to store systems.</p>
</li><li>
<p><strong>Performance Analytics:</strong> Tracks recycling metrics and sustainability progress.</p>
</li><li>
<p><strong>Mobile App / Portal:</strong> Provides location maps, digital rewards, and community leaderboards.</p>
</li></ul>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>Are there any technical dependencies for the proposed solution?</h3>
<p></p><h3>Technical Dependencies</h3>
<p><strong>ServiceNow (core)</strong></p>
<ul><li>
<p><strong>Employee Center / Public Portal (UI Builder)</strong> for store locator, QR scan, rewards wallet</p>
</li><li>
<p><strong>Service Catalog</strong> &#43; <strong>Flow Designer/Subflows</strong> for drop submissions and automation</p>
</li><li>
<p><strong>IntegrationHub</strong> (REST, webhooks) for retailer/recycler/logistics integrations</p>
</li><li>
<p><strong>Field Service Management (FSM)</strong> for pickup work orders, routing, proof-of-service</p>
</li><li>
<p><strong>Customer/Partner Service Management (CSM)</strong> for onboarding retailers/recyclers, SLAs</p>
</li><li>
<p><strong>Performance Analytics</strong> for KPIs (kg diverted, contamination %, rewards issued)</p>
</li><li>
<p><strong>Sustainability/ESG Management</strong> (optional) for CO₂e and diversion reporting</p>
</li><li>
<p><strong>Now Mobile</strong> for QR/Barcode scan, push notifications, badges</p>
</li></ul>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>What challenges would you foresee in implementing this idea?</h3>
<p></p><p>User adoption</p>]]></solution_proposal>
        <state>submitted</state>
        <sys_class_name>x_snc_hack4good_0_hack4good_proposal</sys_class_name>
        <sys_created_by>admin</sys_created_by>
        <sys_created_on>2025-10-25 18:58:13</sys_created_on>
        <sys_id>52a67579c3b432104b9c1c84e4013101</sys_id>
        <sys_mod_count>1</sys_mod_count>
        <sys_name>RecycleNow</sys_name>
        <sys_package display_value="Hack4Good Idea Submission" source="x_snc_hack4good_0">95b5d2b7938832108543b2597bba109c</sys_package>
        <sys_policy/>
        <sys_scope display_value="Hack4Good Idea Submission">95b5d2b7938832108543b2597bba109c</sys_scope>
        <sys_update_name>x_snc_hack4good_0_hack4good_proposal_52a67579c3b432104b9c1c84e4013101</sys_update_name>
        <sys_updated_by>admin</sys_updated_by>
        <sys_updated_on>2025-10-25 18:58:16</sys_updated_on>
    </x_snc_hack4good_0_hack4good_proposal>
</record_update>