x_snc_hack4good_0_hack4good_proposal_3962dd4e83f03a10b3b7b5b6feaad398.xml

<?xml version="1.0" encoding="UTF-8"?><record_update table="x_snc_hack4good_0_hack4good_proposal">
    <x_snc_hack4good_0_hack4good_proposal action="INSERT_OR_UPDATE">
        <focus_area>cure</focus_area>
        <notes/>
        <participation>yes</participation>
        <potential_impact><![CDATA[<p>- Help citizens securely upload and timestamp evidence for legal use<br />- Enable NGOs and legal clinics to track reports, assign follow-ups, and issue QR-linked case IDs<br />- Provide sponsor dashboards showing reporting trends, regional impact, and justice outcomes<br />- Foster community trust through transparent workflows and anonymous options<br />- Improve access to justice and reduce fear of retaliation </p>]]></potential_impact>
        <problem_statement>Citizens often witness or experience incidents - harassment, fraud, abuse, civic violations but lack a secure, structured way to preserve evidence and report it legally. Screenshots, videos, and voice notes get lost or deleted, and many fear retaliation or don’t know how to escalate safely. NGOs and legal clinics want to help, but lack scalable tools for evidence intake and follow-up.&#13;
This leads to underreporting, lost justice opportunities, and emotional distress.</problem_statement>
        <project_name>ProofVault: Citizen Evidence Locker &amp; Legal Reporting Portal</project_name>
        <solution_proposal><![CDATA[<h2><strong>How do you envision the ideal solution to this  problem?</strong></h2>
<p> </p>
<h3>Which ServiceNow products or capabilities would be used?</h3>
<p></p><p>- App Engine Studio for case records, evidence logs, and contributor profiles<br />- Flow Designer for routing reports, assigning legal aid, and sending updates - UI Builder for dashboards and mobile-friendly views - IntegrationHub for syncing with civic APIs, SMS/email platforms, or legal databases - Attachment API for uploading evidence files, documents, and case notes - QR Code Generation &amp; Base64 Encoding for case access and reporting tools - Scoped App with ACLs for privacy, role-based access, and moderation </p>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>Are there any technical dependencies for the proposed solution?</h3>
<p>No technical dependencies highlighted for this solution</p>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>What challenges would you foresee in implementing this idea?</h3>
<p>No particular challenges highlighted for this solution</p>]]></solution_proposal>
        <state>submitted</state>
        <sys_class_name>x_snc_hack4good_0_hack4good_proposal</sys_class_name>
        <sys_created_by>admin</sys_created_by>
        <sys_created_on>2025-10-26 11:00:48</sys_created_on>
        <sys_id>3962dd4e83f03a10b3b7b5b6feaad398</sys_id>
        <sys_mod_count>1</sys_mod_count>
        <sys_name>ProofVault: Citizen Evidence Locker &amp; Legal Reporting Portal</sys_name>
        <sys_package display_value="Hack4Good Idea Submission" source="x_snc_hack4good_0">95b5d2b7938832108543b2597bba109c</sys_package>
        <sys_policy/>
        <sys_scope display_value="Hack4Good Idea Submission">95b5d2b7938832108543b2597bba109c</sys_scope>
        <sys_update_name>x_snc_hack4good_0_hack4good_proposal_3962dd4e83f03a10b3b7b5b6feaad398</sys_update_name>
        <sys_updated_by>admin</sys_updated_by>
        <sys_updated_on>2025-10-26 11:00:52</sys_updated_on>
    </x_snc_hack4good_0_hack4good_proposal>
</record_update>