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<?xml version="1.0" encoding="UTF-8"?><record_update table="x_snc_hack4good_0_hack4good_proposal">
<x_snc_hack4good_0_hack4good_proposal action="INSERT_OR_UPDATE">
<focus_area>education</focus_area>
<notes/>
<participation>yes</participation>
<potential_impact><![CDATA[<p>By creating a centralized, digital platform for mentorship, learning opportunities, and career preparation, SkillBridge can:</p>
<ul><li>Connect students with verified mentors from various industries.</li><li>Help youth find local or virtual workshops, internships, and events.</li><li>Let educators and NGOs track youth engagement and progress.</li><li>Close the gap between education and employability.</li></ul>]]></potential_impact>
<problem_statement>Many young people, especially in under-resourced communities, lack access to mentorship, skill-building opportunities, and career guidance. They might not know what career paths exist, how to prepare for them, or how to access training and internships.
Schools and local organisations often run mentorship or training programs — but coordination is scattered, and students miss out due to lack of awareness or poor engagement.
Example use case -
A 17-year-old student logs into SkillBridge and selects an interest in IT careers.The app recommends mentors, upcoming coding workshops, and beginner course materials.The student books a mentorship session.The mentor receives a task notification in ServiceNow and conducts a virtual session.After the session, both leave feedback, and the platform updates the student’s progress.</problem_statement>
<project_name>SkillBridge – Youth Mentorship & Learning Hub</project_name>
<solution_proposal><![CDATA[<h2><strong>How do you envision the ideal solution to this problem?</strong></h2>
<p> </p>
<h3>Which ServiceNow products or capabilities would be used?</h3>
<p></p><table class="t1" style="width: 89.6954%; height: 457.586px;" cellspacing="0" cellpadding="0"><tbody><tr style="height: 54.3984px;"><td class="td1" style="width: 26.5558%; height: 54.3984px;" valign="top">
<p class="p1"><strong>ServiceNow Capability</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 54.3984px;" valign="top">
<p class="p1"><strong>Purpose</strong></p>
</td></tr><tr style="height: 54.3984px;"><td class="td1" style="width: 26.5558%; height: 54.3984px;" valign="top">
<p class="p2"><strong>App Engine Studio</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 54.3984px;" valign="top">
<p class="p2">To build the no-code/low-code application</p>
</td></tr><tr style="height: 54.3984px;"><td class="td1" style="width: 26.5558%; height: 54.3984px;" valign="top">
<p class="p2"><strong>Service Catalog</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 54.3984px;" valign="top">
<p class="p2">For students to request mentorship or sign up for programs</p>
</td></tr><tr style="height: 54.3984px;"><td class="td1" style="width: 26.5558%; height: 54.3984px;" valign="top">
<p class="p2"><strong>Flow Designer</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 54.3984px;" valign="top">
<p class="p2">Automate mentor matching, session reminders, and follow-ups</p>
</td></tr><tr style="height: 54.3984px;"><td class="td1" style="width: 26.5558%; height: 54.3984px;" valign="top">
<p class="p2"><strong>Notification Engine</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 54.3984px;" valign="top">
<p class="p2">Alerts for upcoming sessions, new opportunities</p>
</td></tr><tr style="height: 54.3984px;"><td class="td1" style="width: 26.5558%; height: 54.3984px;" valign="top">
<p class="p2"><strong>Record Producers</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 54.3984px;" valign="top">
<p class="p2">For submitting mentorship interests or feedback</p>
</td></tr><tr style="height: 54.3984px;"><td class="td1" style="width: 26.5558%; height: 54.3984px;" valign="top">
<p class="p2"><strong>Dashboards / PA</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 54.3984px;" valign="top">
<p class="p2">Visualize engagement rates, number of sessions, mentor participation</p>
</td></tr><tr style="height: 76.7969px;"><td class="td1" style="width: 26.5558%; height: 76.7969px;" valign="top">
<p class="p2"><strong>ServiceNow Mobile App</strong></p>
</td><td class="td1" style="width: 73.0163%; height: 76.7969px;" valign="top">
<p class="p2">Allow students and mentors to interact on-the-go</p>
</td></tr></tbody></table>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>Are there any technical dependencies for the proposed solution?</h3>
<p></p><ul><li>Integration with <strong>external video platforms</strong> (Zoom, Google Meet) for virtual sessions.</li><li>Optional integration with <strong>LinkedIn APIs</strong> or similar for mentor verification.</li><li>Google Maps or location API (if recommending nearby workshops or training centers).</li><li>SMS/Email gateway for mobile-first communication.</li></ul>
<p> </p>
<hr style="border-top: 3px solid #bbb;" />
<h3>What challenges would you foresee in implementing this idea?</h3>
<p></p><ol><li><strong>User onboarding & verification</strong>: Ensuring mentors and students are real and approved.</li><li><strong>Data privacy</strong>: Protecting personal data, especially for minors.</li><li><strong>Engagement</strong>: Getting consistent participation from both students and mentors.</li><li><strong>Scaling</strong>: As the number of users grows, ensuring performance and usability.</li><li><strong>Accessibility</strong>: Designing for mobile and low-bandwidth environments.</li><li><strong>Program governance</strong>: Different schools or NGOs may want custom workflows or reporting.</li></ol>]]></solution_proposal>
<state>submitted</state>
<sys_class_name>x_snc_hack4good_0_hack4good_proposal</sys_class_name>
<sys_created_by>TechTrekwithAJ</sys_created_by>
<sys_created_on>2025-10-22 09:35:51</sys_created_on>
<sys_id>155854f447307a90ec92d24b116d433a</sys_id>
<sys_mod_count>1</sys_mod_count>
<sys_name>SkillBridge – Youth Mentorship & Learning Hub</sys_name>
<sys_package display_value="Hack4Good Idea Submission" source="x_snc_hack4good_0">95b5d2b7938832108543b2597bba109c</sys_package>
<sys_policy/>
<sys_scope display_value="Hack4Good Idea Submission">95b5d2b7938832108543b2597bba109c</sys_scope>
<sys_update_name>x_snc_hack4good_0_hack4good_proposal_155854f447307a90ec92d24b116d433a</sys_update_name>
<sys_updated_by>TechTrekwithAJ</sys_updated_by>
<sys_updated_on>2025-10-22 09:35:52</sys_updated_on>
</x_snc_hack4good_0_hack4good_proposal>
</record_update>